Privacy

We at alonovo.com take great pride in providing you a unique service that provides Corporate Social Behavior information (sometimes called Corporate Social Responsibility) about businesses.

It is critical for us to hold our business to the highest standards and provide for you a safe and trusted environment for browsing and shopping.  We take privacy very seriously and have taken the necessary steps to address the issues around this subject. The details of our privacy policy are provided below. If you have any questions, comments, or concerns about our privacy policy, please don’t hesitate to contact us at support@alonovo.com.

Information Collection & Use

Registration

Users are able to fully utilize the website, to browse and shop without registering with us.  Because we allow you to designate a non-profit organization to receive a percentage of your online purchases, we require that you first register with us in order to activate that feature. During the registration you are required to give us contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest including but not limited to updates on site features, special offers as well as timely updates on funds directed to your non-profit of choice. 

From time to time, you will have the option to provide demographic information to us; we encourage you to submit this information only so we can provide you a more personalized experience on our site.

alo novo, inc. is the sole owner of the information collected on alonovo.com.  alonovo.com collects personally identifiable information from our users at different points on our website, and those such instances and the usage and sharing policies around this information are described below.

Orders

Currently orders for products and services on our site are handled by third party shopping and service providers.  In providing you this service, alonovo.com does not collect any personally identifiable information during the shopping transaction.  In all instances you will be notified that you are no longer on our site and being directed to a third party site.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Surveys or Contests

From time to time we may provide you the opportunity to participate in contests or surveys on our site.  If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.  For the purposes of a contest, the requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information solely to notify contest winner and award and deliver prizes.

In the case of surveys, the information requested will be limited to contact information (name and email address). This information will be used for the purpose of confirming and troubleshooting any member survey results and providing feedback to users who took the survey.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site.  alonovo.com may temporarily store this information for the sole purpose of sending this one-time email. 

Uses of Information

The information that we collect fall into three broad categories:
 (1) information that allows us to stay in contact with you
 (2) information we need to allow us to fulfill a shopping transaction
(3) optional and general ethnographic information.  The first type of information is generally stored such that we can provide you with the latest offerings and services of our site and to update you on any critical events and notices.  The second type of information is solely used for the purpose of fulfilling your shopping order, shipping it where applicable and to allow for product tracking communication. The last type of information gathered is optional and ethnographical in nature, items such as sex, age, income level, occupation,and areas of interest. This information, provided to us at your option,is simply used to better understand the alonovo.com community, and providea more compelling experience as we add features and functions to our site. Any information shared for this purpose will never include personally identifiable individual information about any member of the alonovo.com community.

Communications from the Site

Special Offers andUpdates

We will occasionally send you information on products, services, and special announcements.   

Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the “Choice and Opt-out.”

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out”section.

 

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily unavailable due to maintenance or upgrades, we will send you an email. 

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, strictly in accordance with your wishes.

Profile

We store private information that we collect through well-accepted processes to create a profile of your preferences in order to make the alonovo.com more compelling for you as a part of our intelligent marketplace. 

We only share the information in your profile that is necessary to fulfill your order.

Information Sharing and Disclosure

Aggregate Information(non-personally identifiable)

We share aggregated demographic information about our community with our partners, merchants,affiliates and advertisers.  This information does not identify individual users and is in no way linked to any personally identifiable information that you have selected to provide to us during the course of your usage of our services.

This aggregate information allows us to show in very generalized fashion the demographic of users that comprise our community, and in turn allows us to better describe our benefit to possible advertisers and future partners, affiliates and merchants.

Affiliate relationship

Some of the services and products that we provide on the site are delivered through an affiliate relationship and agreement with a 3rd party vendor. We do not share any personally identifiable information with these 3rdparties unless you have specifically provided us with the necessary permission to do so.  In most of these instances, you will be directed out of our site and onto the 3rdparty’s site to complete the transaction whose link was initiated at our site.  We will notify you in the event you are leaving our site and on to our 3rdparty vendor site.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as a last resort when required by law and such a disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by changing your preferences during registration or after registration, via the user account section.

Log Files

We gather certain internet information automatically and store it in log files.This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP),referring/exit pages, operating system, date/time stamp, and clickstream data. 

We use this information, to analyze trends, to administer the site, to track the community’s usage and navigation of the site, so we may provide a more compelling experience for the alonovo.com community in the future.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We keep the usage of cookies on our site to a minimum.

 We use both session ID cookies and persistent cookies.  We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies in Internet Explorer by going to the Tools section on the menu bar,selecting Internet Options and then General. From there you can view or delete your cookies.For Firefox, select Tools from the menu bar, then Options and Cookies. From there you can view or delete your cookies. For additional information on cookies and their removal, please refer to your Internet browser's help file.

We set a persistent cookie to store your passwords, so you do not have to enter it more than once.  Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. 

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Rejecting cookies will also prevent you from saving a shopping cart for later use. 

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.”

This privacy statement covers the use of cookies by alonovo.com only and does not cover the use of cookies by any advertisers. [See the “Third Party Advertisers” section.]

Clear Gifs (Web Beacons/Web Bugs)



We employ [or our third party advertising partner employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the navigation of content by the alonovo.com community. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.



We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails,please see “Choice and Opt-out.”

Third Party Advertisers



The ads appearing on this Web site are delivered to users directly by alonovo.com.  We share aggregated (non-individual) Web site usage information about users with reputable third party advertising firms for the purpose of targeting our Internet banner advertisements on this site.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by alonovo.com   Please be aware that we, alonovo.com are not responsible for the privacy practices of such other sites. 

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. 

This privacy statement applies only to information collected by this Web site.  

Access to Personally Identifiable Information

If you wish to modify your registration information, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our registration and profile page.  In the event you experience any problem, please email us at support@alonovo.com

Security

The security of your personal information is important to us. When you enter sensitive information we encrypt that information using secure socket layer technology (SSL) provided by industry leader thawte.com (http://www.thawte.com).

We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We strive to use commercially acceptable means to protect your personal information.

If you have any questions about security on our Web site, you can send us email at support@alonovo.com

Business Transitions

In the event alonovo.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via email and a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

 

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. 

Contact Us



If you have any questions or suggestions regarding our privacy policy, please contact us at: support@alonovo.com